Privacy Policy for pqlunovari.sbs Users

Your privacy and trust are important to us

Introduction to Our Privacy Policy

At pqlunovari.sbs, we take privacy seriously and aim for clear, transparent communication. This policy explains how we collect, use, and protect your personal information in South Africa.

Please read this policy carefully. It sets out your rights and our responsibilities regarding your information when you use our services, and how you can contact us about your privacy.

How We Collect Your Information

We collect information when you provide it directly, as well as automatically through your use of our website and services.

Information You Provide Directly

  • Contact forms and inquiries you submit
  • Details you share for support or advice
  • Newsletter or subscription sign-ups
  • Account creation and profile updates
  • Feedback or participation in surveys

Information Collected Automatically

  • Browser and device type and version
  • IP address and approximate location
  • Site usage and navigation activity
  • Cookies and analytics tracking data
  • Time and date of your site visits

How We Use Your Information

We use your information to deliver our services, respond to requests, improve our website, and comply with legal obligations.

  • Processing and responding to inquiries
  • Improving user experience on our site
  • Providing requested updates or communications
  • Maintaining account security
  • Meeting legal and regulatory requirements
  • Managing and monitoring service performance
  • Addressing technical issues and support

Our Commitment: We are dedicated to protecting your personal data, following South African privacy laws, and only using information for legitimate purposes.

How We Share Your Data

Your information is not sold or traded. We may share it with trusted partners only when necessary to deliver services or as required by law.

Service Providers

We may work with third-party service providers to deliver certain services, always under strict confidentiality agreements.

Legal and Regulatory Requirements

We comply with South African legal requests and industry regulations.

Anonymous Statistics

Aggregated, non-personal data may be used for statistical analysis and reporting.

Your Privacy Rights

You have the right to access, correct, delete, or object to our use of your personal data, within South African law.

  • Request a copy of your personal data
  • Ask us to correct inaccurate data
  • Request we delete your information
  • Obtain your data in a usable format
  • Object to certain uses of your data
  • Request limits on processing

To exercise your rights or for any questions, please contact our privacy team using the details below.

How We Protect Your Data

We implement technical and organizational safeguards to keep your information safe and secure.

Technical Safeguards

  • Encryption of data in transit and at rest
  • Secure access controls for our systems
  • Regular security reviews and updates
  • Use of secure, trusted hosting providers

Organizational Safeguards

  • Staff training on privacy requirements
  • Restricted access to sensitive data
  • Clear internal privacy procedures
  • Regular audits of data practices

How Long We Keep Your Data

We keep personal data only as long as necessary to provide services and comply with legal requirements.

  • Retained while your account is active
  • Kept for service history reference
  • Stored for customer support purposes
  • Retained to meet legal obligations
  • Kept for communication preferences

Data is securely deleted or anonymized when no longer needed.

International Transfers of Data

If we transfer your data outside South Africa, we ensure safeguards are in place to protect your privacy.

  • Agreements with trusted service providers
  • Data transferred only when necessary
  • Compliance with legal frameworks
  • User consent where required

How We Use Cookies

Cookies help us deliver a better website experience. You can manage your cookie settings in your browser at any time.

Types of Cookies We Use

  • Enable core functions like security
  • Help us analyze site performance
  • Remember preferences and settings
  • Support enhanced site features

You can accept or refuse cookies through browser settings.

Changes to This Policy

We update our privacy policy as needed to reflect changes in law or our services. Updates will be posted here.

  • Email notifications if major changes occur
  • Website announcements for updates
  • Clear version and date display
  • Encourage review of new terms

We encourage users to check this policy regularly for updates.

How to Contact Us

Reach our privacy team by email or phone for privacy-related questions.

Pqlunovari

Berea (Regus centre), East London South Africa

Phone: +27(28)7753202

Email: content@pqlunovari.sbs

Last updated: June 2, 2026

Effective date: June 2, 2026

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